We are very interested in your feedback! In this unique and
growing market, we would like the opportunity to know
how we have treated you as a customer and what services
or products you would like to see us carry
.
"Your replacement brake linings for my Sony TC-756 are MUCH
better than the factory brake linings. Breaking is now very smooth
and gentle."

Darren  
DH Labs, Inc.
"Got the motors in today. I installed one in the RT 909, changed
the flip flop transistors, and all is perfect !!!!!

I played "Abby Road" from the 1/2 speed master LP. This is on
Ampex 456 that I copied years ago.

The Fab Four sounds great! The harmonies on "She Came in
Through the Bathroom Window" blow me away!

God I love those guys.

Thanks for all your help.  
Steve
Stereo Doctor
Rec'd motors PM. Thanks. Best service around.
Mike
You guys are something else! This is a beautiful new part and it
appears to be an up-grade from my old clunker. I bought the Sony
TC-650 deck new in 1971 and it has a lot of miles. The new part
has a steel plate/2 pin feature which improves torque locking to
the tape reel, I like the improvements.
Harry
Received my TEAC X200R deck.

You guys are incredible! It works like a brand new machine!

Hope to get the next one to you in a few weeks, a Technics 1500
half-track this time.

Many thanks,
Jim Killavery,Owner
Jimcin Recordings
I thought I'd send you this shot of yours truly, and
the beautiful Tascam 35-2 mastering deck that you guys
did such a fantastic job of restoring to BRAND NEW
specifications.

This deck now looks, works and sounds like new!   It
is somewhat of a small miracle as had I attempted to
do it myself I know it would have been a n exercise in
futility!

You guys really do provide a unique and superb service
for us analog, reel-to-reel fanatics out here!




Thank you,
Richard Sisk
Want to thank you for your help getting us out of a hole and being
so trusting. Will recommend you 100%. Excellent phone Tech
help!!!!!

John J. ~ RT-909
Hi Guys,

FedEx just delivered the Pioneer RT-707 a few minutes ago(a day
ahead of schedule) and it arrived in good shape.  We have it
playing one of Dad's tapes now and it sounds/looks great!  You
folks did a jam-up job, and you've got two smiling, very satisfied
customers(me too).

Now I can hardly wait to get back to Meridian and see/hear what
you've done with the other two when they arrive.

Thanks again.
Don
Our Tandberg 20A arrived in good condition. We have finished
testing it and are very happy with the results. Thank you! Hope
your business flourishes. You are filling a real need.

Sincerely,
Susan
Prior to sending my TEAC A-4010SL to the Reel Pro Sound Guys
to be refurbished, I spent approx. $300 and left my deck with the
local "AUTHORIZED TEAC REPAIR SHOP" for 90+ days.  When I
finally got it back, I think they used brakes from a 57 Chevy on the
reel hubs. Anyway it was still a mess. The Reel Pro Sound Guys
solved all of my problems. They are quick, professional, and
really care about the customer. My A4010 looks and sounds like a
brand new one. Watch out for the local repair guys, I would bet
they don't know what The Reel Pro Sound Guys know.

Thanks again,
Mike Davis
Feedback
I wanted to take the time and thank you and your team of
qualified technicians for the superb repair on my Teac X-10R. It
is greet to know someone of your caliber and experience that
still cares for your craft. Not many people today care about doing
their work much less doing a great job. Thanks Phil.....
Keep up the great work!

Barry
Received my Tascam MSR-24S this weekend. Amazing work - I
am very pleased and would like to submit a testimonial to your
website.

I appreciate your work and am very grateful to you and your crew
for saving this deck.

Thanks,
Walter Franklin
Media Transfer Service is a professional analog to digital media
conversion service based in Rochester, NY. We sourced the help
of Reel Pro Sound Guys to suggest the proper equipment to buy
and then have them refurbish, for our reel-to-reel audio
equipment upgrade. Working with the folks at Reel Pro Sound
Guys has been fantastic. Both their knowledge base and support
before and after their refurbish service has been fantastic. I
recommend them to anyone looking to have a trustworthy,
professional service work on your reel to reel audio deck.

John Schroth
President
Media Transfer Service
Hi Folks,

We are now beginning to rack mount the TASCAM 58 with your
ears.  We think they are really well made and the hardware
supplied is superb.

The parts are great, the service is great!  You people are great!

Happy Holidays!

Best regards,

Robert
Aucourant Records
Aucourant Music Publishing
Hello Phillip,
Just wanted to let you know how happy I am with my Tascam
22-4. It's just like brand new.

I'm glad to find some one I can trust with my equipment. You were
just the best to deal with. The recording industry needs people
like you and your business. I'm glad I got a chance to speak with
you on the phone. You were so easy to talk to. It was a real
pleasure doing business with you. I will sure tell my associates
about you. Thanks so much for all your kind attention.

I'll see you in the music,
Paul Prospero
Mystery Musicworx
What a find!

This picture was sent to us from a
customer that found this brand new, still
in the box, mint condition TEAC X-1000R
at an estate sale.

It gets better.

It also came complete with the reels and
the
very very rare dust cover!

Ahhh......if  we could all be this lucky.
Super deal.  All your attention to repairs and restorations is why I
keep coming back and will always only recommend your repair
shop to anyone needing 8 Track or Reel to Reel repairs.  I
continue to be convinced you are the best in the business with
both customer service and repair knowledge of a vast number of
different units.  What more can I say except thanks again and tell
all the crew that they are the best.

Larry Eymann
Hello Phillip,
I am the fellow you just walked through the job of lubing a
Tascam 3030 pinch rollers.

You are soooooooooooooooooooo patient.

Yes, we do all kinds of video or audio tape transfers including 8
mm and 16 mm film. We can even transfer wire recordings! All of
our equipment and engineers are first class people.

We are entering the firm’s 44th year. The original name of the
company is Matson Multi Media and Audio Specialties, Inc. The
founder, Jim Matson, was the chief audio engineer for 1200 AM –
WOAI…the original station that became home plate for the
founding of Clear Channel Communications of San Antonio.
1200 is a clear channel radio station and can be heard coast to
coast at night (it’s 50,000 watts).

I bought the company from him 10 years ago.

Jim Berg, President
MatsonCreative.com
403 E. Ramsey #101
San Antonio, TX 78216
210-349-3674
210-340-5710 fax
www.MatsonCreative.com
Super deal.  All your attention to repairs and restorations is why I
keep coming back and will always only recommend your repair
shop to anyone needing 8 Track or Reel to Reel repairs.  I
continue to be convinced you are the best in the business with
both customer service and repair knowledge of a vast number of
different units.  What more can I say except thanks again and tell
all the crew that they are the best.

Larry Eymann
Hi Guys, I just wanted to take a minute and thank you for the
wonderful job you did restoring my Pioneer. It’s amazing how you
brought it back to its original condition. I spend more time
listening and taping with that machine than i do anything else.
I feel like a kid again. You guys truly work magic. I’ve given your
name and number out on numerous occasions. Keep up the
fantastic work.

Thanks again. Pat Horton.
Love Ya, Guys!

Last Saturday evening we hosted a dinner party in our home,
and I used my renovated TEAC RtR for the music.  It was so
neat to see those reels turning, the needles pulsing and to
hear  the auto-reverse mechanism click in.  The sound quality
was fine, too!

The TEAC was a hit with the younger folks who had only heard
of RtR decks.

THanx for your great service. Cheers…

Senior Fellow
L3 Communications Systems West
640 N. 2200 W.  Box 16850
Salt Lake City, UT 84116-0850
It has been more than two months since you guys refurbished
my Pioneer RT909 open reel deck.

Since then I have used it extensively making sure that every
feature work as you promised.  I even occasionally placed it on a
timer and tested the  functions.

Despite my rigorous testing, you are probably not surprised to
know  that the deck you refurbished for me is working like new.

Thanks for your superb workmanship and attention to details in
refurbishing my tape deck.

I thought I would never find this kind of high quality workmanship
for my deck.

Regards,
Edward L. Mentee

PS:  I wish you guys were living in my city!!!  Why don't you move? :